- 2024-09-27
[Holiday Notice] We’ll be away for National Day Holiday from Oct.1-Oct.7!
2024-09-27Read moreDear FacFoxers,
We will celebrate National Day and will be away for the holiday during Oct.1-Oct.7.
Shipping...
- 2024-09-16
[Holiday Notice] Mid-autumn Festival off until Sep.18th (Shanghai Time)!
2024-09-16Read moreDear FacFox鈥檈rs,
We will be celebrating Mid-autumn Festival today, customer and shipping service will pause, and we will be back...
- 2024-06-17
[Service Alert] Team trip to Thailand till June.23, support replies will be delayed. Production and shipping remain normal.
2024-06-17Read moreDear FacFox'ers:
Please be advised that our customer service team will be attending a corporate retreat in Thailand from June.17-June.23...
- 2024-06-10
[Holiday Notice] We are off for Dragonboat Festival on June.10th (Shanghai Time)!
2024-06-10Read moreDear FacFox'ers,
We will be celebrating Dragonboat Festival today, customer and shipping service will pause today, it's a short public...
- 2024-05-01
[Holiday Notice] Labor Day vacation during May.1-5, shipping and customer service will pause
2024-05-01Read moreDear FacFoxers,
We鈥檒l have Labor Day vacation from May.1 to May.5, during this period, all shipping services and customer supports...
- 2024-04-03
[Holiday Notice] 2024 Qingming Festival off: April 4-7th
2024-04-03Read moreDear FacFoxer's,
We would like to inform you that in observance of the Qingming Festival, also known as Tomb-Sweeping...
- 2023-09-28
[Holiday OFF Notice] Mid-autumn & National Day Festival during Sep.28-Oct.6, all shipping and customer service will pause
2023-09-28Read moreDear FacFoxers,
We'll have a long public holiday from Sep.29 to Oct.6, during this period, all shipping services and customer...
- 2023-07-28
Typhoon (Doksuri and Khanun) alert: Shipping schedule might be affected!
2023-07-28Read moreDear FacFoxers,
Typhoon Doksuki, the strongest storm to hit China this year, slammed into the southeastern coast on July...
- 2023-07-22
UPDATE: Order lists can be displayed for now, but we are still debugging. During that period there might still be problems.
2023-07-22Read moreDear FacFoxers,
We found the conflict that caused the order list display issue, but we are still trying to debug...
- 2023-07-21
銆怚ssue Alert銆慡ite experiencing a technical issue (order lists not displaying), we are working on it!
2023-07-21Read moreDear FacFoxer's
We are sorry to inform you that our site is experiencing a technical error, all order lists are...
- 2023-07-02
Independence Day sales is coming soon…We added a giant FDM ABS 3D printer!
2023-07-02Read moreDear FacFoxers,
The annual Independence Day sale is on the go, get ready for the amazing discounts with our printing...
- 2023-06-21
Service Alert: Dragon Boat Festival Off (6.22-6.24) & 3D Printing Price-Off!
2023-06-21Read moreDear FacFoxers,
We will be celebrating 2023 Dragon Boat Festival and our service will pause due to public holidays. Customer...
- 2023-06-08
Service Update: Stratasys FDM materials available for Insta3DP + possible lead time extension
2023-06-08Read more- Our office has been sucessfully moved, customer support is back to normal now, thanks for your patience!
- Now you can...
- 2023-06-05
Service alert: Moving our office on June.5-6!
2023-06-05Read moreWe will be moving our customer support office from June.5- June.6 (UTC+8, Shanghai Time), customer support response will be...
- 2021-03-11
- 2020-07-22
- 2020-03-22
Shipping Service Status Update During COVID-19
2020-03-22Read moreWe want you to be reminded that due to COVID-19 outbreak, many flights have been cancelled and delivery services...
- 2019-01-19