Our service calendar outlines all public holidays when all services (customer support, production, and shipping) will be unavailable.
In addition to public holidays, customer support will be unavailable on weekends (no guaranteed replies during weekends and off-hours).
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Our team will be on a celebratory trip to the beautiful Xinjiang region. All production and shipping will continue on schedule without interruption. Our customer service will still be reachable, please expect slower-than-usual response times to your inquiries. |
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