[Service Alert] Team trip to Thailand till June.23, support replies will be delayed. Production and shipping remain normal.

[Service Alert] Team trip to Thailand till June.23, support replies will be delayed. Production and shipping remain normal.
[Service Alert] Team trip to Thailand till June.23, support replies will be delayed. Production and shipping remain normal.
Posted on 2024-06-17 in Announcement

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Notification

Dear FacFox’ers:

Please be advised that our customer service team will be attending a corporate retreat in Thailand from June.17-June.23 (Shanghai Time).

As a result, there will be a delay in support responses. Rest assured, production and shipping operations will remain unaffected. We appreciate your patience and understanding!


銆2025-09-28銆

馃巼 National Day & Mid-autumn Holiday Notice: FacFox will be off during Oct.1-8th (Shanghai Time).

Customer support will delay! New orders will not be shipped until Oct. 9th.

馃憠More detail
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