{"id":55505,"date":"2019-05-28T11:16:51","date_gmt":"2019-05-28T03:16:51","guid":{"rendered":"http:\/\/facfox.com\/?post_type=kb&amp;p=55505"},"modified":"2019-05-28T11:16:51","modified_gmt":"2019-05-28T03:16:51","slug":"order-support-message","status":"publish","type":"kb","link":"https:\/\/facfox.com\/docs\/kb\/order-support-message","title":{"rendered":"Sending support message about specific order"},"content":{"rendered":"<h2 style=\"text-align: center;\"><i class=\"far fa-exclamation-circle fa-fw\" style=\"color: red;\"><\/i> Must-read tutorial for support message<\/h2>\n<h3>For general questions<\/h3>\n<p>Use the live chat button <img decoding=\"async\" class=\"alignnone wp-image-47999\" src=\"https:\/\/facfox.com\/wp-content\/uploads\/2018\/09\/chat-widget.png\" alt=\"\" width=\"18\" height=\"18\" \/> in the left bottom corner. Sending direct message to admin is <strong><span style=\"color: red;\">NO LONGER SUPPORTED<\/span><\/strong>.<\/p>\n<h3>For order specific questions<\/h3>\n<p>contact the order administrator by clicking the &#8216;Supports&#8217; button in order detail page.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/facfox.com\/wp-content\/uploads\/2018\/06\/contact-support.gif\" alt=\"\" width=\"938\" height=\"453\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Must-read tutorial for support message For general questions Use the live chat button in the left bottom corner. Sending direct message to admin is NO LONGER SUPPORTED. For order specific questions contact the order administrator by clicking the &#8216;Supports&#8217; button in order detail page.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[33],"kbtag":[59,32,60],"class_list":["post-55505","kb","type-kb","status-publish","hentry","kbtopic-order","kbtag-message","kbtag-order","kbtag-support"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Sending support message about specific order - FacFox Docs<\/title>\n<meta name=\"description\" content=\"Must-read tutorial for support message For general questions Use the live chat button in the left bottom corner. 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